1. You are entitled to be
treated with courtesy and consideration at all times
by your lawyer and the other lawyers and personnel in
your lawyer’s office.
2. You are entitled to an
attorney capable of handling your legal matter
competently and diligently, in accordance with the
highest standards of the profession. If you are not
satisfied with how your matter is being handled, you
have the right to withdraw from the attorney-client
relationship at any time (court approval may be required
in some matters and your attorney may have a claim
against you for the value of services rendered to you up
to the point of discharge).
3. You are entitled to
your lawyer’s independent professional judgment and
undivided loyalty uncompromised by conflicts of
interest.
4. You are entitled to be
charged a reasonable fee and to have your lawyer explain
at the outset how the fee will be computed and the
manner and frequency of billing. You are entitled to
request and receive a written itemized bill from your
attorney at reasonable intervals. You may refuse to
enter into any fee arrangement that you find
unsatisfactory.
5. You are entitled to
have your questions and concerns addressed in a prompt
manner and to have your telephone calls returned
promptly.
6. You are entitled to be
kept informed as to the status of your matter and to
request and receive copies of papers. You are entitled
to sufficient information to allow you to participate
meaningfully in the development of your matter.
7. You are entitled to
have your legitimate objections respected by your
attorney, including whether or not to settle your matter
(court approval of a settlement is required in some
matters).
8. You have the right to
privacy in your dealings with your lawyer and to have
your secrets and confidences preserved to the extent
permitted by law.
9. You are entitled to
have your attorney conduct himself or herself ethically
in accordance with the Code of Professional
Responsibility.
10. You may not be refused
representation on the basis of race, creed, color,
religion, sex, sexual orientation, age, national origin
or disability.
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